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Returns
and Refunds
We will gladly accept returns for our sales order
errors or miss-shipments caused by our errors, provided
the customer contacts us and returns the item(s)
within five business days. All returns must be in
their original factory sealed boxes.
Item(s) ordered in error by the customer.
Customers must call for a RMA #(returns merchandise
authorization), and instructions on where to ship
the product(s) freight prepaid by the customer,
prior to shipping item(s).
Refunds will be in the same form of as payment originally
used minus a 20% restocking fee. Within 3 to 4 weeks
of our receiving the return.
No packages will be accepted without an RMA #
number.
Title and risk of loss or damage during shipment
pass to buyer upon consignment to the carrier for
delivery. It is the buyer's responsibility to check
shipments for freight damage prior to accepting
the shipment from the carrier and to reject any
damaged items. Should the buyer accept damaged items,
it will be the buyer's responsibility to file a
claim with the freight carrier for damages caused
by the carrier.
Warranties and Liability
Products sold by us are covered under the respective
manufacturer's warranty for that product. Defective
product policies will be as determined by the product
manufacturer. The buyer of the product is fully
responsible for determining if the product is suitable
for its intended use or purpose.
The Buyer shall look to the manufacturer for any
product liability claims and hold us harmless from
any product claims. We shall not be liable under
any circumstances for breach of warranty or others
damages as a result of products manufactured by
others and sold by us. |
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